Privacy Policy

At BotLaunch.agency, your privacy is important to us. This Privacy Policy describes how we collect, use, and safeguard your information when you interact with our website, chatbots, and services.

Information We Collect

• Contact details (e.g., name, email, company) submitted via forms or chat.
• Usage and event data related to our chat widgets and integrations.
• Content you provide to train or configure your chatbot (e.g., docs, FAQs).

How We Use Your Information

• To provide, maintain, and improve our chatbot and analytics services.
• To communicate about onboarding, feature updates, and support.
• To analyze anonymized usage for quality, reliability, and performance.

Data Security

We apply technical and organizational measures to protect data against unauthorized access, alteration, disclosure, or destruction. Access is role-based and logged.

Retention & Deletion

We retain data only as long as necessary for the purposes above or as required by law. You may request deletion by emailing support@botlaunch.agency.

Contact

Questions? Email support@botlaunch.agency.